Privacy Policy
Privacy Policy
The Life Atelier — Emma Lavelle Coaching
Last updated: 28 March 2026
1. Who We Are
This privacy policy applies to emmalavelle.co and The Life Atelier, operated by Emma Lavelle (auto-entrepreneur, SIRET: 983 627 712 00026), based in France.
If you have any questions about this policy, please contact me:
Email: emmalavelle@icloud.com
2. What Personal Data We Collect
Depending on how you interact with my website and services, I may collect the following:
Name and email address (when you sign up to my email list, book a call, or enquire about coaching)
Payment information (processed securely by Stripe — I do not store card details)
Session notes and reflections (created during the course of a coaching container, held in Notion)
Voice notes and audio messages (exchanged via WhatsApp or Voxer during a coaching container)
Video session recordings (recorded via Fathom, with your explicit consent, during coaching sessions)
Communications (emails, messages, and any information you share directly with me)
Website usage data (collected automatically via cookies — see Section 7)
Scheduling information (name, email, and any details you provide when booking a call via Acuity)
3. Lawful Basis for Processing
Under GDPR, I process your personal data on the following legal bases:
Contract performance — to deliver coaching services you have purchased, including session notes, recordings, and communications.
Consent — to send you marketing emails, newsletters, and podcast updates via Substack. You can withdraw consent at any time.
Legitimate interests — to improve my services and maintain the security of my website, where this does not override your rights.
Legal obligation — where I am required to retain certain records (e.g. financial records for tax and accounting purposes under French law).
4. How I Use Your Data
I use the personal data I collect to:
Deliver and manage your coaching container (sessions, notes, voice messages, recordings)
Process payments and send invoices
Send you the Joy Ambition newsletter and podcast via Substack, if you have subscribed
Respond to enquiries and consult calls
Improve the quality of my services
I do not sell your personal data. I do not share your data with third parties for their own marketing purposes.
5. Third-Party Tools and Data Processors
I use a number of trusted third-party platforms to deliver my services. Each acts as a data processor on my behalf and is bound by GDPR-compliant data processing terms:
Squarespace — website hosting
Privacy policy: squarespace.com/privacy
Stripe — payment processing
Privacy policy: stripe.com/privacy
Substack — email newsletter and podcast distribution
Your email address is held by Substack when you subscribe to Joy Ambition. You can unsubscribe at any time via the link in any email.
Privacy policy: substack.com/privacy
Fathom — video session recording
Coaching sessions may be recorded using Fathom, with your explicit consent given at the start of our container. Recordings are used solely for your benefit (e.g. to review session insights).
Privacy policy: fathom.video/privacy
Notion — session notes and container documentation
Client session notes and shared documents are stored in Notion during your coaching container.
Privacy policy: notion.so/privacy
WhatsApp / Voxer — voice note coaching support
Between-session support is delivered via voice note on WhatsApp or Voxer, depending on your container. These platforms are subject to their own terms and privacy policies.
WhatsApp privacy policy: whatsapp.com/legal/privacy-policy
Google (Gmail / Google Drive) — email and document management
Privacy policy: policies.google.com/privacy
Acuity Scheduling — used to book discovery calls and coaching sessions. When you book, Acuity collects your name, email, and any intake form responses you submit.
Zoom — used to host video coaching sessions. Zoom processes connection data and, where sessions are recorded via Fathom, the recording takes place within the Zoom call.
6. How Long I Keep Your Data
I retain your personal data only for as long as necessary:
Session recordings (Fathom) — deleted 6 months after your coaching container ends
Session notes (Notion) — deleted 6 months after your coaching container ends
Voice note conversations (WhatsApp/Voxer) — deleted at the end of your container
Email correspondence — retained for up to 5 years for legitimate business purposes
Financial records (invoices, payments) — retained for 10 years in accordance with French accounting law
Email list subscriptions (Substack) — held until you unsubscribe
7. Cookies
My website uses cookies to improve your experience. Cookies are small text files placed on your device when you visit.
I use the following types of cookies:
Functionality cookies — to keep you signed in and remember your preferences
Analytics cookies — to understand how visitors use the site (via Squarespace Analytics)
Advertising and tracking cookies require your prior consent under French law (CNIL guidance). A cookie consent banner on this site allows you to accept or decline non-essential cookies.
You can also manage or remove cookies at any time through your browser settings. For more information, visit allaboutcookies.org.
8. Marketing Communications
I send the Joy Ambition newsletter and podcast updates via Substack. You will only receive these if you have explicitly subscribed.
You can unsubscribe at any time by clicking the unsubscribe link in any email, or by emailing me at emmalavelle@icloud.com.
9. Your Data Protection Rights
As a resident of the European Union or European Economic Area, you have the following rights under GDPR:
The right to access — you can request a copy of the personal data I hold about you.
The right to rectification — you can ask me to correct inaccurate or incomplete data.
The right to erasure — you can ask me to delete your personal data, subject to certain legal obligations.
The right to restrict processing — you can ask me to limit how I use your data.
The right to object — you can object to processing based on legitimate interests or for direct marketing.
The right to data portability — you can request your data in a structured, machine-readable format.
The right to withdraw consent — where processing is based on consent, you can withdraw it at any time.
To exercise any of these rights, please email me at emmalavelle@icloud.com. I will respond within one month.
10. Supervisory Authority
If you believe I have not handled your data appropriately, you have the right to lodge a complaint with the French data protection authority:
Commission Nationale de l'Informatique et des Libertés (CNIL)
11. Links to Other Websites
My website contains links to external websites, including Joy Studio and Joy Ambition on Substack. This privacy policy applies only to emmalavelle.co. I encourage you to read the privacy policies of any other sites you visit.
12. Changes to This Policy
This policy was last updated on 28 March 2026. I review it regularly and will post any updates to this page.
13. Contact
If you have any questions about this privacy policy or how I handle your data, please get in touch:
Email: emmalavelle@icloud.com
Website: emmalavelle.co